If you’re having issues shopping on Amazon or loading your playlists on Amazon Music, you’re not alone. Downdetector is showing a sizable spike in people reporting issues with checkout, search, and logging in. The problem seems to be affecting both the site and the mobile apps.
Several Verge staffers have experienced issues themselves. Clicking through to many products produces a “sorry, something went wrong” error, and even pages that do load are not showing pricing. Users have reported being repeatedly logged out of their accounts when trying to check out or load their cart. Even the parts of Amazon.com that are working seem to be loading slowly.
Amazon confirmed that some customers are experiencing issues in a post on X, but has not yet responded to a request for comment.
[Notigroup Newsroom in collaboration with other media outlets, with information from the following sources]
