The recall covers about 1,158,000 units that were sold online through Amazon, Newegg, and eBay between June 2016 and December 2022. The affected batteries can be identified by the Anker logo engraved on the side with the model number A1263 printed on the bottom edge. However, Anker is only recalling units sold in the US with qualifying serial numbers. To check if yours is included, you’ll need to visit Anker’s website.
Anker is offering affected consumers their choice of either a $30 gift card (the recalled battery cost around $27) that can be used on Anker.com, or a free 10,000mAh Anker power bank as a replacement (model A1388) featuring upgrades including a charge level display and a USB-C charging cable lanyard.
To receive the gift card or the replacement, Anker requires a “photo of the power bank with the submission date and the word ‘recall’ or ‘recalled’ written clearly in permanent marker,” to be submitted, and a “photo showing the model number and serial number (SN) printed on the bottom of the device.” The company is also requesting a purchase receipt, but it’s not mandatory to participate in the recall.
After confirming that your power bank is one of the recalled units, Anker says it should be taken to a facility that can safely dispose of lithium-ion batteries due to the risk of fire. Those facilities can be found through the Environmental Protection Agency’s website or other organizations in the US that specialize in processing e-waste. Do not throw them in the trash, recycling bins, or used battery boxes provided at various retail locations.
The recall is also a reminder that power banks and backup batteries can potentially develop severe issues over time, as these particular units are almost a decade old. If you’ve been regularly using devices featuring lithium-ion batteries for a while, you’ll want to be mindful of issues like overheating or visible swelling and dispose of them properly if you think there’s a potential problem. And while the technology is currently more expensive than lithium-ion batteries, you can also consider upgrading to solid-state batteries which are more powerful, safer, and longer lasting than what we commonly use now to power our devices.
[Notigroup Newsroom in collaboration with other media outlets, with information from the following sources]
