How AI-pricing could harm retailers
Is the age of “surveillance pricing” upon us? Most Americans hope not, according to new research. The concept of retailers ...
Tag: customer
Shoppers furious over Target’s chintzy Black Friday swag bags: ‘The promotion was a big fail’
Customers who lined up outside Target stores in the early hours of Black Friday in order to receive bags full ...
Exclusive | Cracker Barrel cost-cutters ordered chain to serve day-old biscuits, meatloaf –
It’s not just Cracker Barrel’s ill-fated logo change that has been irking customers — as corporate bean counters this year ...
Amazon to raise free-shipping minimum for non-Prime members
Amazon has been quietly raising the amount some customers must spend on its site to get free shipping. To qualify ...
Here’s why companies are becoming more stingy with their customer rewards programs
Reward programs, including birthday freebies and discounts, have long been a way for brands to build loyalty and incentivize spending. ...
Smart Balance butter substitute literally ‘watered down’: customers
Smart Balance, a popular butter substitute made by ConAgra, has admitted to recently changing its formula — with angry customers ...
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