If you’re among the macOS users experiencing some weird issues with your Logitech mouse, then good news: Logitech has now released a fix. This comes after multiple Reddit users reported yesterday that Logi Options Plus — the app required to manage and configure the controls on Logitech accessories — had stopped working, preventing them from using customized scrolling features, button actions, and gestures.
One Reddit user said that the scroll directions and extra buttons on their Logitech mouse “were not working as I intended,” and that the Logi Options Plus app became stuck in a boot loop upon opening it to identify the cause. Logitech has since acknowledged the situation and said that its G Hub app — a similar management software for gaming devices under the Logitech G brand — was also affected.
According to Logitech’s support page, the problem was caused by “an expired certificate” required for the apps to run. Windows users were unaffected. The issues only impacted Mac users because macOS prevents certain applications from running if it doesn’t detect a valid Developer ID certificate, something that has affected other apps in the past.
A patch has now been released to fix the issue, which needs to be manually installed “because the certificate also affected the in‑app updater.” Logitech says that the device settings, customizations, and profiles for impacted users will remain intact after installing the patch. This fix is available for devices running on macOS 26 Tahoe, macOS 15 Sequoia, macOS 14 Sonoma, and macOS 13 Ventura, with a fix for older versions of macOS coming “at a later time.”
“We dropped the ball here. This is an inexcusable mistake,” Logitech spokesperson ATXsantucci said in response to user complaints on Reddit. “We’re extremely sorry for the inconvenience caused.”
[Notigroup Newsroom in collaboration with other media outlets, with information from the following sources]
